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Privacy Policy

At smartdyne.net we take the privacy of our website users and visitors seriously. This Privacy Policy explains what data we collect, how we use it, and what rights individuals have regarding their personal information.

01

Data Controller

The data controller for personal data collected through this website is smartdyne.net. For any inquiries regarding this Privacy Policy, you can write to info@smartdyne.net.

02

Data We Collect

We may collect the following information:
  • First and last name
  • Email address
  • Phone
  • Company or entity
  • Message sent through contact forms
  • Technical data such as IP address, browser, device, and pages visited
  • Information obtained through cookies or similar technologies
In the event that the client access portal is enabled in the future, we may also collect authentication and usage data necessary to allow access and operation of said portal.

03

Purpose of Processing

The personal data collected is used to:
  • Respond to inquiries and requests sent through the website
  • Manage commercial or informational communications
  • Provide information about our services
  • Improve the operation, security, and browsing experience of the site
  • Comply with legal or contractual obligations
  • In the future, allow access and use of the client portal, if enabled

04

Legal Basis for Processing

We process personal data based on one or more of the following legal bases:
  • The consent given by the user
  • The performance of pre-contractual or contractual measures
  • The legitimate interest in maintaining security and improving our services
  • Compliance with legal obligations

05

Data Retention

Personal data will be kept only for as long as necessary to fulfill the purpose for which it was collected, or for the period required by applicable regulations.

06

Data Sharing with Third Parties

We do not sell, rent, or transfer personal data to third parties. We may only share information when necessary to:
  • Provide technological or web hosting services
  • Comply with legal obligations
  • Respond to requirements of competent authorities
  • Use necessary tools for site operation, such as email, analytics, or security

07

Cookies

This website may use its own and third-party cookies to:
  • Ensure the proper functioning of the site
  • Analyze website usage
  • Improve the user experience
The user can configure their browser to accept, block, or delete cookies at any time.

08

Information Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

09

User Rights

The user may exercise the following rights regarding their personal data, according to applicable regulations:
  • Access
  • Rectification
  • Erasure
  • Objection
  • Restriction of processing
  • Data portability
To exercise these rights, you can send a request to the email info@smartdyne.net.

10

Client Access Portal

Currently, the client access portal may not be operational. If enabled in the future, access will be subject to additional security measures and specific terms of use, which will be duly communicated.

11

Links to Third-Party Sites

This site may contain links to external pages. We are not responsible for the privacy practices of such sites, so we recommend reviewing their respective policies.

12

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The current version will always be available on this page.

13

Contact

If you have questions about this Privacy Policy or the processing of your data, you can contact us at: